Privacy.
Effective Date: 6/15/25
Ping is a mobile application developed and operated by DKY CONSULTING - FZCO, located in Dubai Silicon Oasis, Dubai, United Arab Emirates. This Privacy Policy describes how we collect, use, and protect your personal data when you use Ping ("the App").
If you have any questions or concerns, you can contact us at:
📧 contact@joinping.app
Information We Collect
We may collect and process the following categories of data:
Location Data: to show pings near you and enable location-based interactions.
Device Information: including model, OS version, and device ID (for push notifications and analytics).
Push Notification Token: to send real-time notifications.
Profile Information: such as your username, phone number, or avatar.
Usage Data: including app actions (e.g. ping creation, acceptance), interaction timestamps, and feature usage.
Contact Permissions (optional): to let you connect with friends on the app (only if granted explicitly).
We do not collect sensitive personal data such as financial or biometric information.
Why We Collect Your Data
We use your data to:
Operate core app features (location, ping creation, notifications)
Enable interactions with nearby users
Improve and optimize the app experience
Prevent abuse and ensure safety (moderation, anti-spam)
Respond to legal obligations when applicable
Legal Basis for Processing
If you are in the EU or another GDPR-aligned region, we process your data under the following lawful bases:
Consent: for optional features (e.g. contacts access, push notifications)
Performance of a contract: to provide the app and its core functionality
Legitimate interest: to improve the app, prevent abuse, and ensure safety
Legal obligation: when required to comply with laws
Data Sharing
We do not sell or rent your personal data.
We may share limited data with trusted service providers (e.g. for analytics, hosting, notifications) only as necessary to provide and improve the service. These partners are contractually bound to process your data securely and confidentially.
We may disclose data:
To comply with legal obligations
To protect the rights, property, or safety of our users or others
Your Privacy Controls
You have full control over your privacy preferences in the app. Specifically:
You can disable public ping notifications from the app settings.
You can delete your account and associated data at any time by contacting us at contact@joinping.app.
Depending on your jurisdiction, you may also have the right to:
Access the data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict certain types of processing
We will respond to all valid requests within 30 days.
Data Retention
We retain your personal data only as long as necessary for the purposes outlined above or as required by law.
If you delete your account, your personal data is either deleted or anonymized unless retention is legally required.
Security
We take data protection seriously.
Ping is built using modern security practices, including encrypted communication, access controls, and secure infrastructure. We regularly monitor and improve our systems to protect your data.
Protecting your privacy is a core part of how we build.
Children’s Privacy
Ping is not intended for use by individuals under the age of 13 (or higher if required by your local laws). We do not knowingly collect personal data from children.
If you believe we have collected data from a minor without appropriate consent, please contact us immediately.
International Transfers
As a UAE-based company, your data may be stored or processed in other countries. We ensure that adequate safeguards are in place to protect your data in accordance with applicable privacy laws.
Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. If changes are significant, we will notify you through the app or by email.
We encourage you to review this policy periodically.
Contact Us
If you have any questions, requests, or concerns regarding this Privacy Policy or your personal data, please contact:
DKY CONSULTING - FZCO
Dubai Silicon Oasis, Dubai, United Arab Emirates
📧 contact@joinping.app
Ping. is an app made by DKY CONSULTING - FZCO
Privacy Policy
Terms of Service
Privacy.
Effective Date: 6/15/25
Ping is a mobile application developed and operated by DKY CONSULTING - FZCO, located in Dubai Silicon Oasis, Dubai, United Arab Emirates. This Privacy Policy describes how we collect, use, and protect your personal data when you use Ping ("the App").
If you have any questions or concerns, you can contact us at:
📧 contact@joinping.app
Information We Collect
We may collect and process the following categories of data:
Location Data: to show pings near you and enable location-based interactions.
Device Information: including model, OS version, and device ID (for push notifications and analytics).
Push Notification Token: to send real-time notifications.
Profile Information: such as your username, phone number, or avatar.
Usage Data: including app actions (e.g. ping creation, acceptance), interaction timestamps, and feature usage.
Contact Permissions (optional): to let you connect with friends on the app (only if granted explicitly).
We do not collect sensitive personal data such as financial or biometric information.
Why We Collect Your Data
We use your data to:
Operate core app features (location, ping creation, notifications)
Enable interactions with nearby users
Improve and optimize the app experience
Prevent abuse and ensure safety (moderation, anti-spam)
Respond to legal obligations when applicable
Legal Basis for Processing
If you are in the EU or another GDPR-aligned region, we process your data under the following lawful bases:
Consent: for optional features (e.g. contacts access, push notifications)
Performance of a contract: to provide the app and its core functionality
Legitimate interest: to improve the app, prevent abuse, and ensure safety
Legal obligation: when required to comply with laws
Data Sharing
We do not sell or rent your personal data.
We may share limited data with trusted service providers (e.g. for analytics, hosting, notifications) only as necessary to provide and improve the service. These partners are contractually bound to process your data securely and confidentially.
We may disclose data:
To comply with legal obligations
To protect the rights, property, or safety of our users or others
Your Privacy Controls
You have full control over your privacy preferences in the app. Specifically:
You can disable public ping notifications from the app settings.
You can delete your account and associated data at any time by contacting us at contact@joinping.app.
Depending on your jurisdiction, you may also have the right to:
Access the data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict certain types of processing
We will respond to all valid requests within 30 days.
Data Retention
We retain your personal data only as long as necessary for the purposes outlined above or as required by law.
If you delete your account, your personal data is either deleted or anonymized unless retention is legally required.
Security
We take data protection seriously.
Ping is built using modern security practices, including encrypted communication, access controls, and secure infrastructure. We regularly monitor and improve our systems to protect your data.
Protecting your privacy is a core part of how we build.
Children’s Privacy
Ping is not intended for use by individuals under the age of 13 (or higher if required by your local laws). We do not knowingly collect personal data from children.
If you believe we have collected data from a minor without appropriate consent, please contact us immediately.
International Transfers
As a UAE-based company, your data may be stored or processed in other countries. We ensure that adequate safeguards are in place to protect your data in accordance with applicable privacy laws.
Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. If changes are significant, we will notify you through the app or by email.
We encourage you to review this policy periodically.
Contact Us
If you have any questions, requests, or concerns regarding this Privacy Policy or your personal data, please contact:
DKY CONSULTING - FZCO
Dubai Silicon Oasis, Dubai, United Arab Emirates
📧 contact@joinping.app
Ping. is an app made by DKY CONSULTING - FZCO
Privacy Policy
Terms of Service